Based on our research, ClickUp is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is ClickUp Marketing?
ClickUp is a productivity and project management platform that enables teams to plan, organize, and collaborate on tasks, documents, goals, and workflows in one unified workspace.
With ClickUp, teams can streamline operations, enhance productivity, and manage projects efficiently across departments and industries.
Will ClickUp sign a business associate agreement (BAA)?
Yes, ClickUp will sign a business associate agreement (BAA), but only for Enterprise plan customers. According to ClickUp’s Help Center, HIPAA compliance is supported for Enterprise customers who sign a BAA.
What does the ClickUp BAA cover?
ClickUp’s BAA includes extensive protections for data, including cross-border data transfers governed by global data protection legislation, such as the EU and UK GDPR. Their terms state:
"For data transfers from the European Economic Area or United Kingdom that are subject to the 2021 Standard Contractual Clauses or the UK International Data Transfer Addendum, the clauses will be deemed entered into and completed as described in Appendix 3..."
Their BAA covers:
- Use and disclosure of PHI (Protected Health Information) as required or permitted by law
- Implementation of Standard Contractual Clauses (SCCs) for EU, UK, and Switzerland data transfers
- Protection and secure isolation of customer personal data on backup systems
- Providing customers with mechanisms to delete or retrieve personal data at contract termination
- Specification of technical and organizational security measures (per Appendix II/SCCs)
- Notifications and dispute procedures according to EU and UK law
Is ClickUp HIPAA compliant?
ClickUp signs a BAA, and as a result, is HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
