Based on our research, DocuSign can be HIPAA compliant if used appropriately, as it offers features and agreements that align with the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is DocuSign?
DocuSign is a leading electronic signature technology and transaction management service that enables parties to sign contracts and other documents electronically, eliminating the need for physical signatures. This platform facilitates efficient and secure document workflows across various industries, including healthcare.
Will DocuSign sign a business associate agreement (BAA)?
Yes, DocuSign will sign a business associate agreement; however, this is typically available to organizations that opt for their Enterprise plan. It's important to review the terms of the BAA to ensure they meet your organization's compliance requirements.
What does the DocuSign BAA cover?
The DocuSign BAA outlines the responsibilities and obligations regarding the protection of PHI. While the specific terms of the BAA are not publicly disclosed and are provided upon entering into an agreement, DocuSign emphasizes its commitment to data security through:
- Advanced encryption techniques to protect sensitive data.
- Strict access controls to limit data access to authorized individuals.
- Auditing and monitoring capabilities to track user activities and detect unauthorized behavior.
- Additionally, DocuSign has obtained certifications such as ISO 27001, verifying adherence to international standards for information security management systems.
Is DocuSign HIPAA compliant?
DocuSign can be HIPAA compliant, but it's necessary for healthcare organizations to conduct thorough due diligence before subscribing to DocuSign’s services. This includes reviewing the terms of the BAA and ensuring that the selected plan meets all necessary compliance requirements.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
FAQs
What is HIPAA?
HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI. HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities, entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.
Kirsten Peremore
