Based on our research, Outreach is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Outreach?
Outreach is a sales engagement platform that provides tools for automating communication, managing customer relationships, and tracking sales activities.
With Outreach, organizations can streamline outreach efforts, automate follow-ups, and analyze engagement data to improve sales performance. Outreach has HIPAA attestation to cover PHI data that is incidentally stored in its platform.
Will Outreach sign a business associate agreement (BAA)?
Yes, Outreach will sign a business associate agreement, which can be reviewed by contacting their sales team.
What does the Outreach BAA cover?
The Outreach BAA covers the use and disclosure of protected health information (PHI), stating, "When engaging with healthcare prospects, customers, and covered entities, meeting data privacy requirements is a must, which is why Outreach now has HIPAA attestation to cover PHI data that’s incidentally stored in Outreach.
Is Outreach HIPAA compliant?
Outreach signs a BAA and is, therefore, HIPAA compliant.
The HIPAA Compliant Solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
FAQS
What is HIPAA?
HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI. HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of PHI as required by HIPAA regulations.
Kirsten Peremore
