Based on our research, Doctible is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Doctible?
Doctible is a comprehensive patient communication and engagement platform designed specifically for healthcare practices. With Doctible, healthcare organizations can automate appointment reminders, manage online reviews, and enhance patient communication to streamline administrative workflows and improve patient satisfaction.
Will Doctible sign a business associate agreement (BAA)?
Yes, Doctible will sign a business associate agreement, which can be reviewed here.
What does the Doctible BAA cover?
The Doctible BAA covers the use and disclosure of protected health information (PHI), stating, "At Doctible, we constantly invest in processes and technology to support your every effort in upholding HIPAA’s privacy and security rules. Our data infrastructure is HITRUST CSF certified which means that we take extreme measures to protect all data and has all the right processes built in to ensure the security and compliance requirements that apply to a healthcare practice."
Their BAA covers:
- Protection of PHI
- Notifications of security incidents
- Access by HHS requests
- Individual Right of Access requests
- Individual accounting requests
- Return of PHI
Is Doctible HIPAA compliant?
Doctible signs a BAA and is therefore HIPAA compliant.
The HIPAA Compliant Solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
FAQS
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as PHI. HIPAA is designed to safeguard individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities, entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.
Kirsten Peremore
