Based on our research, ActiveCampaign is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is ActiveCampaign?
ActiveCampaign is a marketing automation platform that provides tools for creating, managing, and optimizing email marketing campaigns. It allows organizations to automate personalized customer interactions, track campaign performance, and gain insights into audience behavior.
With ActiveCampaign, organizations can refine their marketing strategies and enhance customer engagement effectively.
Will ActiveCampaign sign a business associate agreement (BAA)?
Yes, ActiveCampaign will sign a business associate agreement, which can be reviewed by contacting their support team.
What does the ActiveCampaign BAA cover?
The ActiveCampaign BAA covers the use and disclosure of protected health information (PHI), stating, "ActiveCampaign is heavily focused on GDPR, SOC 2, and HIPAA compliance. We are committed to protecting and safeguarding your data with full transparency into security, privacy, and compliance controls at ActiveCampaign."
Their BAA covers:
- Protection of PHI
- Notifications of security incidents
- Access by HHS requests
- Individual Right of Access requests
- Individual accounting requests
- Return of PHI
Is ActiveCampaign HIPAA compliant?
ActiveCampaign signs a BAA and is, therefore, HIPAA compliant.
The HIPAA Compliant Solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
FAQs
What is HIPAA?
HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI.
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.
Kirsten Peremore
