Is Zoom Rooms HIPAA Compliant? (2025 update)

Based on our research, Zoom Rooms can be HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

What is Zoom Rooms?

Zoom Rooms is a software-based room system that integrates audio conferencing, wireless screen sharing, and video conferencing. It allows for both room-only attendees and remote participants to join from their desktop, mobile devices, or other rooms. With Zoom Rooms, teams can collaborate in real-time, whether in the office, classroom, or home setting.

With Zoom Rooms, you can streamline communication and collaboration across various spaces, providing a seamless experience for video conferencing and sharing.

Will Zoom Rooms sign a business associate agreement (BAA)?

Yes, Zoom Rooms will sign a business associate agreement (BAA), which can be reviewed here.

What does the Zoom Rooms BAA cover?

The Zoom BAA covers the use and disclosure of protected health information (PHI), ensuring that PHI is appropriately safeguarded in compliance with HIPAA regulations.

Their BAA covers:

• Protection of PHI in compliance with HIPAA regulations
• AI features and AI Companion functionality (with some healthcare customer limitations)
• Compliance with PIPEDA and PHIPA for Canadian customers
• Zoom Workplace functionality under healthcare plans
  
  

Is Zoom Rooms HIPAA compliant?

Zoom Rooms signs a BAA and is therefore HIPAA compliant.

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.

FAQS

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information.

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

What is a business associate agreement?

A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.