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Is Zoom HIPAA compliant? (2025 update)

Is Zoom HIPAA compliant? (2025 update)

Based on our research, Zoom is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Zoom?

Zoom is a video conferencing platform that provides tools for virtual meetings, webinars, and collaboration.

With Zoom, organizations can host video conferences, share screens, and collaborate in real-time. This helps enhance communication, improve team collaboration, and conduct meetings efficiently from anywhere.

 

Will Zoom sign a business associate agreement (BAA)?

Yes, Zoom will sign a business associate agreement, which can be reviewed by contacting their sales team.

 

What does the Zoom BAA cover?

According to Zoom Support, “Zoom’s HIPAA offering allows you to leverage the Zoom platform, while still maintaining privacy, security, and compliance.”

 

Is HIPAA compliant?

Zoom signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.