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Is Nextcloud Talk HIPAA compliant? (2025 update)

Is Nextcloud Talk HIPAA compliant? (2025 update)

Based on our research, Nextcloud Talk is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Nextcloud Talk?

Nextcloud Talk is a self-hosted communication platform that enables video calls, voice calls, chat, and screen sharing within the Nextcloud collaboration suite. With Nextcloud Talk, organizations can communicate securely without relying on third-party services, keeping all data stored on their own servers.

With Nextcloud Talk, users can:

  • Host video and voice calls privately
  • Chat and share files securely
  • Invite external participants via protected guest links

 

Will Nextcloud Talk sign a business associate agreement (BAA)?

Yes, Nextcloud Talk will sign a business associate agreement, which can be reviewed by contacting them.

 

What does the Nextcloud BAA cover?

The Nextcloud Talk BAA covers the use and disclosure of protected health information (PHI), stating, "Nextcloud Enterprise meets all Technical Safeguards requirements, supporting full compliance with the Health Insurance Portability and Accountability Act (HIPAA) of 1996. Nextcloud GmbH is committed to ensure its software keeps PHI (Protected Health Information) private and secure. We have implemented features, policies and procedures designed to ensure compliance with Federal and State information security laws, regulations, and rules, and monitor ongoing compliance efforts."

 

Is Nextcloud Talk HIPAA compliant?

Nextcloud Talk signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox 

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.