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Is Jira HIPAA compliant? (2025 update)

Is Jira HIPAA compliant? (2025 update)

Based on our research, Jira is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Jira?

Jira is a widely used project management and issue-tracking software developed by Atlassian. Originally designed for software development teams, Jira has since expanded to support various industries and workflows.

 

Will Jira sign a business associate agreement (BAA)?

Yes, Jira will sign a business associate agreement through Atlassian.

 

What does the Atlassian (Jira) BAA cover?

The Atlassian (Jira) BAA covers the use and disclosure of protected health information (PHI), stating: “This BAA is applicable only to the extent that Customer has an active Subscription Term for a HIPAA-Qualified Cloud Product and has configured such HIPAA-Qualified Cloud Product in accordance with the specifications provided in Section 5 of this BAA.”

Their BAA covers:

  • Protection of PHI
  • Implementation and use of appropriate technical, physical, and administrative safeguards
  • Disclosures required by law
  • Breach notification
  • Sharing of the minimum necessary information

Exclusions in the BAA include:

  • Restrictions on PHI use and disclosure beyond what is permitted or required by law
  • Enforcement of the minimum necessary standard
  • Prohibition on receiving remuneration for PHI
  • Limits on marketing and product-related communications as per HIPAA rules

Is Jira HIPAA compliant?

Jira signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.

 

FAQS

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information. HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.