Based on our research, Calendly is not HIPAA compliant because it does not meet the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Calendly?
Calendly is a scheduling tool that streamlines the process of arranging meetings. Users can share their available times, allowing others to pick a suitable slot, thus avoiding the usual exchange of emails or messages to find a meeting time.
Calendly connects with different calendar systems such as Google Calendar and Outlook, automatically updating your schedule and sending reminders to attendees. It's especially beneficial for professionals, teams, and businesses that need to handle appointments effectively.
Will Calendly sign a business associate agreement (BAA)?
Calendly does not sign a business associate agreement (BAA), therefore it is not HIPAA compliant. The terms and conditions for Calendly do not indicate that the software will enter into a business associate agreement with covered entities, which is essential for HIPAA compliance. As a result, it should not be used to manage protected health information (PHI).
Is Calendly HIPAA compliant?
Calendly does not sign a BAA, and as a result, is not HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQs
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
