Based on our research, Amazon Alexa is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Amazon Alexa?
Amazon Alexa is a voice-controlled virtual assistant developed by Amazon, designed to perform tasks, answer questions, and control smart home devices using voice commands. Integrated into Amazon Echo devices and other compatible products, Alexa can play music, provide weather updates, set reminders, manage calendars, and control smart appliances like lights and thermostats. Alexa also supports third-party "skills," allowing users to expand its functionality with additional apps and services.
Will Amazon Alexa sign a business associate agreement (BAA)?
Yes, Amazon Alexa will sign a business associate agreement, which can be reviewed here.
What does the Amazon Alexa BAA cover?
The Amazon Alexa BAA covers the use and disclosure of protected health information (PHI), stating, "Amazon may Use and Disclose PHI for you and on your behalf to (a) enable the operation of your Health Skill, (b) enable end users to access your Health Skill and information made available through your Health Skill, (c) provide the Alexa Service and related services to you and end users, and (d) provide other services as specified in the Agreement and this Alexa BAA.”
Is Amazon Alexa HIPAA compliant?
Amazon Alexa signs a BAA, and as a result, is HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
