Based on our research, Rackspace is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Rackspace?
Rackspace Technology is a cloud computing company that provides managed hosting, cloud storage, and IT services to businesses worldwide. It specializes in multi-cloud solutions, cybersecurity, and data management, helping organizations optimize their cloud environments. The company offers services across major cloud platforms like AWS, Microsoft Azure, and Google Cloud, along with its own private cloud solutions.
Will Rackspace sign a business associate agreement (BAA)?
Yes, Rackspace will sign a business associate agreement, which can be reviewed here.
What does the Rackspace BAA cover?
The Rackspace BAA covers the use and disclosure of protected health information (PHI), stating, "Businesses that create, access, store or exchange protected health information (PHI) must adhere to strict data standards and regulations, including the Health Information Trust Alliance (HITRUST™) Common Security Framework (CSF). The HITRUST CSF controls help businesses reduce the risk of a data breach, which can result in costly penalties, legal actions and serious reputational damage. Our HITRUST CSF certification helps ensure that your dedicated hosting environment exceeds the healthcare industry’s complex data privacy and security regulations.”
Is Rackspace HIPAA compliant?
Rackspace signs a BAA, and as a result, is HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
