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What is digital health literacy?

Written by Kirsten Peremore | Jan 22, 2025 12:33:39 PM

Digital health literacy is being able to seek, find, understand, and apply health information from electronic sources to address health-related problems. The need for digital literacy increases as more individuals turn to the internet for health information and services. The skill set associated with digital literacy includes technical abilities like using digital services and accessing online platforms while also using critical thinking to evaluate the credibility of health information. 

 

The value of digital literacy in patients

Healthcare systems have adopted more digital tools like telemedicine and mobile health applications, requiring patients to have the skills to navigate these platforms effectively. Research indicates that higher levels of digital health literacy correlate with improved health outcomes. For example, people with strong digital literacy skills demonstrate greater self-efficacy in managing chronic conditions

According to a manual on health literacy published by the American Medical Association, “There are many factors that contribute to an individual’s health literacy, the most obvious being the individual’s general literacy, or ability to read, write, and understand written material…Other factors include the individual’s amount of experience in the healthcare system, the complexity of the information being presented, cultural factors that may influence decision making, and how the material is communicated.” By improving digital literary, patients are more likely to be informed about their health and able to make use of technological advancements. 

 

How to educate patients

  1. Tailor educational content to meet the diverse needs of patients based on their demographics, literacy levels, and cultural backgrounds, ensuring materials are accessible and relevant.
  2. Encourage patients to repeat information back in their own words after discussions about their health conditions or treatment plans to confirm understanding and retention.
  3. Distribute brochures, pamphlets, and booklets that explain health conditions, treatment options, and self-care instructions in clear language that is easy to understand.
  4. Use websites, mobile apps, and online videos to offer interactive learning experiences that engage patients and provide them with easy access to important health information.
  5. Organize community workshops or webinars that focus on specific health topics, allowing for direct interaction with healthcare professionals and peer support.
  6. Regularly evaluate the educational needs of patients through surveys or interviews sent by HIPAA compliant email to identify any barriers to learning.
  7. Involve family members in the education process when appropriate, as they can provide additional support and reinforce learning at home.

 

FAQs

What are the skills associated with digital literacy? 

Necessary skills include: 

  • Technical proficiency
  • Information literacy
  • Communication skills 
  • Critical thinking 
  • Digital citizenship

 

Is the promotion of digital literacy programs marketing under HIPAA? 

The promotion of digital literacy programs does not typically fall under the definition of marketing by HIPAA.