Diversity, equity, and inclusion (DEI) comprise policies and practices that promote full participation and fair treatment for all individuals. DEI operates by creating diverse workforces designed to reflect the communities they serve. Many studies have shown that diverse teams provide better care through improved lines of communication. Organizations like the American Medical Association (AMA) have launched initiatives aimed at increasing diversity among medical students through scholarships for underrepresented groups.
Specific initiatives include:
DEI addresses long-standing health disparities by ensuring diverse patient populations receive culturally competent care. Diverse healthcare teams are better equipped to understand and meet the unique needs of varied patient groups. Without DEI initiatives in place, healthcare organizations risk perpetuating inequities that can result in poorer healthcare in marginalized communities.
For example, Black and Hispanic parents often report higher rates of negative experiences and difficulty finding providers with whom they can relate. The lack of representation affects trust between patients and providers and contributes to economic costs associated with health disparities. It’s estimated that reducing representation disparities can overall help the economy by up to $9 trillion.
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Implicit bias can be mitigated through specific training programs that help identify unconscious biases among staff members.
Belonging refers to creating an environment where all individuals feel valued and supported within the organization or community they serve or belong to.
Technology like AI-powered analytics platforms can help monitor diversity metrics within an organization's workforce or patient population.