2 min read
Rethinking student support with psychoeducational text messaging
Caitlin Anthoney Oct 8, 2024 12:54:30 PM
“Psychoeducation is generally known as the information and resources provided to school staff, families, and students by mental health professionals to better educate them about the student’s emotions, behaviors, and achievement,” explains Oxford Research Encyclopedias.
More specifically, psychoeducation in schools equips teachers, families, and staff with the knowledge to support students' emotional, behavioral, and academic development.
One of the biggest challenges in psychoeducation is keeping everyone on the same page. Teachers are busy, parents are overwhelmed, and students often fall through the cracks, but what if a simple text could bridge that gap?
Text messaging has emerged as a new way to enhance psychoeducation and therapeutic outcomes. So, if text reminders can help patients stick to therapy plans, why shouldn’t they be used to improve communication between schools and families?
The research states, "Patients assigned to the text messaging adjunct stayed in therapy significantly longer," illustrating how digital nudges can enhance commitment and engagement. These principles can be extended to schools, allowing frequent, supportive communication that keeps the approach collaborative among teachers, families, and mental health professionals.
Imagine the impact of sending timely reminders to parents about upcoming meetings, strategies for addressing student behavioral problems, and/or mental status checks sent to teachers or parents.
Resources, behavioral tips, and/or social-emotional strategies delivered directly to parents or teachers position them to be responsive to a child's needs in real-time. Caregivers can also easily engage with psychoeducational material immediately for ongoing learning.
Furthermore, text messages can be highly effective for supporting behavioral change. Just as motivational messages encourage patients toward healthier habits, psycho-educational texts reinforce positive behavior in students. Regular, personalized texts offering reminders or encouragement can remind students to stay on track while supplying teachers and families with the resources necessary to help them do so.
However, the Health Insurance Portability and Accountability Act (HIPAA) mandates that these text messages must be secured to safeguard protected health information (PHI). HIPAA compliant text messaging platforms, like Paubox, offer instant support so everyone involved in a student’s life has the tools they need when they need them. So, why aren’t we already doing this?
Go deeper: How psychoeducational text messaging improves patient outcomes
FAQs
What makes a text HIPAA compliant?
An email is HIPAA compliant if it includes encryption, secure access controls, and audit trails. So, providers must use a HIPAA compliant texting platform, like Paubox, to protect patients’ PHI.
Can text messages be personalized and HIPAA compliant?
Yes, healthcare providers can send personalized text messages containing protected health information (PHI) for patient communication, if done according to HIPAA regulations. Obtain patient authorization to share PHI via text, and use HIPAA compliant text messaging software like Paubox, to encrypt messages for privacy and compliance.
Are minors protected by HIPAA regulations, and how does this affect communication?
Yes, minors under the age of 18 are protected under HIPAA regulations. While parents or legal guardians usually have the authority to manage their minor child's health information, there are exceptions.
In certain cases, minors as young as 12 years old may have the legal capacity to consent to their own treatment or control access to their health information, particularly for sensitive services like reproductive health or mental health treatment.