Based on our research, Zoom Video Webinar can be HIPAA compliant.
What is Zoom Video Webinar?
Zoom Video Webinar is a webinar solution by Zoom that allows hosts to broadcast a Zoom meeting to up to 50,000 view-only attendees for better audience engagement. It offers ease of setup, security, reliability, and interactive features like Q&A, chat, and polls.
With Zoom Video Webinar, healthcare organizations can conduct webinars while ensuring compliance with HIPAA regulations.
Related: Is Zoom Video Webinar HIPAA compliant? (2025 update)
Will Zoom Video Webinar sign a business associate agreement (BAA)?
Yes, Zoom Video Webinar will sign a business associate agreement.
What does the Zoom Video Webinar BAA cover?
The Zoom BAA addresses the handling and sharing of PHI, allowing "covered entities and business associates to form agreements with their partners to ensure proper safeguarding of PHI."
Their BAA covers:
- Safeguarding PHI in line with HIPAA standards
- AI features and AI Companion capabilities (with certain restrictions for healthcare clients)
- Adherence to PIPEDA and PHIPA for customers in Canada
- Zoom Workplace features within healthcare plans
What does the Zoom Video Webinar BAA exclude?
Their terms state, "Some AI Companion features might currently be unavailable for healthcare and higher education customers who have BAAs in place."
Is Zoom Video Webinar HIPAA compliant?
Zoom Video Webinar signs a BAA and is therefore HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Related: HIPAA Compliant Email: The Definitive Guide
FAQs
What is HIPAA?
HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI.
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.
Kirsten Peremore
