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Is Zoho Workdrive HIPAA compliant? (2025 update)

Is Zoho Workdrive HIPAA compliant? (2025 update)

Based on our research, Zoho WorkDrive is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Zoho WorkDrive?

Zoho WorkDrive is a cloud-based file management and collaboration platform designed for modern teams to securely store, share, and work together on files in real time. It offers features like Team Folders for organized storage, granular access controls, built-in office suite integration, and advanced analytics to monitor team activities. With support for over 200 file formats and compliance with industry standards, WorkDrive ensures seamless collaboration and data security across various devices and locations.

 

Will Zoho WorkDrive sign a business associate agreement (BAA)?

Yes, Zoho WorkDrive will sign a business associate agreement, which can be reviewed by sending an email to legal@zohocorp.com

 

What does the Zoho WorkDrive BAA cover?

The Zoho WorkDrive BAA covers the use and disclosure of protected health information (PHI), stating, "Organizations that fall within the scope of HIPAA are responsible for implementing policies, procedures, and technologies to protect PHI. To help users stay compliant in their information handling, WorkDrive provides the following tools to meet HIPAA requirements: 

  • Data encryption
  • Device management
  • Disaster recovery 
  • Malware and spam protection 
  • Roles and permissions 
  • Activity report 
  • Data retention policy 
  • Data backup 
  • Two-factor authentication 
  • Single sign-on (SSO)”

 

Is Zoho WorkDrive HIPAA compliant?

Zoho WorkDrive signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox 

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.