Based on our research, Zocdoc is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
Zocdoc is an online healthcare marketplace that allows patients to search for healthcare providers, book appointments, manage insurance information, complete intake forms, and access virtual care services.
With Zocdoc, users can schedule appointments, share health and insurance details, and communicate with providers.
Yes, Zocdoc will sign a business associate agreement, which can be reviewed here.
The Zocdoc BAA explains, “Certain demographic, health and/or health-related information that Zocdoc collects about Users on behalf of our Healthcare Providers as part of providing the Services may be ‘protected health information’ (‘PHI’) governed by HIPAA… where Zocdoc is acting as a ‘Business Associate’ (as defined by HIPAA).”
Their BAA covers:
Zocdoc signs a BAA and, as a result, is HIPAA compliant.
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.