Based on our research, YouMail is not HIPAA compliant because it does not meet the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
YouMail is a voicemail and call protection app that provides tools for voicemail management, spam blocking, and robocall protection. With YouMail, users can receive transcribed voicemails, block unwanted calls, and customize voicemail greetings. This helps individuals and businesses manage their calls efficiently, reduce spam, and ensure important messages are easily accessible. YouMail does not meet HIPAA compliance requirements.
Related: Is YouMail HIPAA compliant? (2025 Update)
No, YouMail will not sign a business associate agreement, and therefore, it is not HIPAA compliant.
YouMail does not sign a BAA, and as a result, is not HIPAA compliant.
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Related: HIPAA Compliant Email: The Definitive Guide
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information. HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of PHI as required by HIPAA.