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Is WellnessLiving HIPAA compliant? (2025 update)

Written by Kirsten Peremore | Jul 17, 2025 2:03:40 AM

Based on our research, WellnessLiving is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is WellnessLiving?

WellnessLiving is an all-in-one business management platform built for health, wellness, and fitness businesses. It offers tools for scheduling, marketing, point-of-sale, reporting, and client engagement.

With WellnessLiving, businesses can manage operations and sensitive data through a system that supports HIPAA compliance, with third-party audits and strong security protections.

 

Will WellnessLiving sign a business associate agreement (BAA)?

Yes, WellnessLiving will sign a business associate agreement, which can be requested directly through their support team. Although no public link to the BAA exists, their security framework outlines their HIPAA compliance efforts.

 

What does the WellnessLiving BAA cover?

The WellnessLiving BAA includes core HIPAA protections and processes. According to their documentation:

“WellnessLiving undergoes third-party HIPAA audits to ensure compliance with the HIPAA Security and Privacy Rules.”

Their BAA covers:

  • Protection of PHI via encryption at rest and in transit
  • Breach notifications in line with HIPAA and other data laws (e.g., GDPR, PIPEDA, CCPA)
  • 24/7 monitoring and incident response
  • Identity and access controls
  • Business continuity and disaster recovery planning
  • Third-party HIPAA audit verification

Is WellnessLiving HIPAA compliant?

WellnessLiving signs a BAA, and as a result, is HIPAA compliant. However, customers must also ensure their internal practices align with HIPAA requirements for full compliance.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information.

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of PHI as required by HIPAA regulations.