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Is Viva Engage HIPAA compliant? (2025 update)

Written by Farah Amod | Apr 9, 2025 9:45:16 PM

Based on our research, Viva Engage, previously Yammer, is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Viva Engage?

Viva Engage is a social networking and collaboration platform that was acquired by Microsoft. Viva Engage offers organizations the opportunity to streamline communication and improve collaboration among employees. 

Viva Engage offers a unique feature: private communications. This means that companies can use Viva Engage exclusively for internal purposes or extend its use to communication with customers and business associates. Users can engage in chats, and share photos, documents, and other files, making it a versatile tool for collaboration.

 

Will Viva Engage sign a business associate agreement (BAA)?

Yes, Microsoft will sign a business associate agreement for Viva Engage, which can be reviewed here.

 

What does the Viva Engage BAA cover?

The Microsoft BAA covers the use and disclosure of protected health information (PHI), stating, “Microsoft enables customers in their compliance with HIPAA and the HITECH Act and adheres to the Security Rule requirements of HIPAA in its capacity as a business associate. Moreover, Microsoft enters into Business Associate Agreements with its covered entity and business associate customers to support their compliance with HIPAA obligations.”

 

Is Viva Engage HIPAA compliant?

Viva Engage signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.