Based on our research, UserPilot can be HIPAA compliant if it is used with a signed business associate agreement (BAA) and proper security configurations.
UserPilot is a product experience platform designed for SaaS companies and digital product teams, helping improve user onboarding, feature adoption, and overall user experience through customizable, code-free user interface elements.
UserPilot provides tools for businesses to enhance customer engagement, but its HIPAA compliance depends on proper implementation with a BAA.
Yes, UserPilot will sign a business associate agreement.
UserPilot's BAA ensures compliance with HIPAA regulations for handling protected health information (PHI) and maintaining security standards.
The UserPilot BAA includes:
UserPilot signs a BAA and can be HIPAA compliant when configured properly. However, its platform is primarily designed for customer engagement rather than direct patient care applications.
Paubox has developed a HIPAA-compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI.
HIPAA ensures healthcare providers and insurers securely exchange electronic health information, with significant fines and penalties for violations.
HIPAA applies to covered entities, including:
A business associate agreement (BAA) is a legally binding contract between a HIPAA-covered entity and its business associate.