HIPAA Times news | Concise, reliable news and insights on HIPAA compliance and regulations

Is Tebra HIPAA compliant? (2025 update)

Written by Caitlin Anthoney | Feb 6, 2025 1:57:13 AM

Based on our research, Tebra is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Tebra?  

Tebra (previously known as PatientPop) is a practice growth platform that helps healthcare providers improve their online presence, automate front-office operations, and modernize patient interactions.  

 

Will Tebra sign a business associate agreement (BAA)?

Yes, Tebra will sign a business associate agreement, which can be reviewed here.

 

What does the Tebra BAA cover?

According to their website, the Tebra BAA “shall be incorporated into the Terms of Service Agreement for Customers that are Covered Entities (as defined in the HIPAA Rules) and that provide Protected Health Information (‘PHI’) (as defined in the HIPAA Rules) to Tebra Technologies, Inc. and its subsidiaries (‘Tebra’ or ‘Business Associate’) in connection with the software and services they have purchased.”

Their BAA includes:

  • Prevention of unauthorized use or disclosure of PHI
  • Implementation of safeguards to protect PHI
  • Notifications of unauthorized PHI use, disclosure, or breach
  • Subcontractor compliance with HIPAA standards
  • Individual right of access requests
  • Amendments to PHI as directed by the covered entity
  • Individual accounting requests for PHI disclosures
  • Mitigation of harmful effects from unauthorized disclosures
  • Minimal necessary use or disclosure of PHI 

 

Is Tebra HIPAA compliant?  

Tebra signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.