Is Spok Mobile HIPAA compliant? (2025 update)

Spok Mobile is a secure clinical communication solution designed to help healthcare teams communicate quickly and reliably. It is part of the broader Spok Care Connect platform and is commonly used by hospitals and healthcare systems to support real-time clinical workflows.

With Spok Mobile, clinicians can send and receive secure messages, alerts, and critical notifications directly on their mobile devices. The platform integrates with hospital systems such as nurse call, EHRs, and on-call scheduling tools, enabling streamlined communication, faster response times, and improved care coordination while maintaining patient privacy and regulatory compliance.

Is Spok Mobile HIPAA compliant? Yes, based on our research, Spok Mobile can be HIPAA compliant.

Will Spok Mobile sign a business associate agreement (BAA)?

Yes, Spok Mobile will sign a business associate agreement, which can be reviewed by contacting them.

What does the Spok Mobile BAA cover?

Spok Mobile’s Acceptable Use Policy covers the use and disclosure of protected health information (PHI), stating, “For certain health care industry customers of Spok, Spok may access, use or disclose protected health information subject to the Health Insurance Portability and Accountability Acct (“HIPAA”). In such instances, Spok complies with applicable privacy and security obligations as a “business associate” under HIPAA.

Conclusion

Spok Mobile signs a BAA and is therefore HIPAA compliant.

Learn more: HIPAA Compliant Email: The Definitive Guide

FAQS

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.