Is PostageApp HIPAA Compliant? (2025 update)

Based on our research, PostageApp is not HIPAA compliant because it does not meet the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information.

What is PostageApp?

PostageApp is a flexible email delivery service that provides tools for sending, managing, and tracking transactional and marketing emails.

With PostageApp, organizations can create customized email templates, monitor delivery performance, and gain insights into email engagement. However, PostageApp is not HIPAA compliant and should not be used to send protected health information (PHI).

Will PostageApp sign a business associate agreement (BAA)?

No, PostageApp will not sign a business associate agreement, and therefore, it is not HIPAA compliant.

Is PostageApp HIPAA compliant?

PostageApp does not sign a BAA, and as a result, is not HIPAA compliant.

The HIPAA Compliant Solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.

FAQs

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI.HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities, entities that perform certain functions or activities on behalf of the covered entities.

What is a business associate agreement?

A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.