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Is Platform.sh HIPAA compliant? (2025 update)

Is Platform.sh HIPAA compliant? (2025 update)

Based on our research, Platform.sh is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Platform.sh?

Platform.sh is a Platform-as-a-Service (PaaS) that provides tools for developing, deploying, and hosting web applications. 

With Platform.sh, organizations can automate infrastructure management, use Git-based workflows, and scale applications seamlessly. This helps development teams accelerate deployment cycles, maintain consistent environments, and focus on coding rather than managing infrastructure.  

 

Will Platform.sh sign a business associate agreement (BAA)?

Yes, Platform.sh will sign a business associate agreement, which can be reviewed by contacting your platform account manager.

 

What does the Platform.sh BAA cover?

The Platform.sh BAA covers the use and disclosure of protected health information (PHI), stating,  “Platform.sh provides a Platform as a Service (PaaS) solution that our customers may use for applications requiring HIPAA compliance. Platform.sh has SOC 2 Type 2 and PCI certifications. As a part of those third-party audits, we have been audited on overlapping HIPAA controls. Independent third-party audits provide an external examination of the controls we have implemented on our infrastructure and operations and ensure Platform.sh’s commitment to complying with information security standards and industry best practices.”

 

Is Platform.sh HIPAA compliant?

Platform.sh signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.