Phreesia is a patient intake and engagement platform that automates administrative tasks, like check-in, registration, insurance verification, payments, and patient communications. Healthcare organizations use Phreesia to streamline front-office workflows and collect accurate patient information securely.
Based on our research, Phreesia can be HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
Will Phreesia sign a business associate agreement (BAA)?
Yes, Phreesia will sign a business associate agreement, which can be reviewed upon request.
What does the Phreesia BAA cover?
Phreesia’s BAA governs how PHI is handled, used, and safeguarded within its platform. According to Phreesia’s Privacy Policy, “When Phreesia receives individually identifiable health information from Healthcare Providers, we enter into ‘business associate agreements’ with those Healthcare Providers that require us to safeguard their patients’ protected health information (PHI) in accordance with HIPAA.”
Their BAA covers:
- Protection of PHI and limits on use or disclosure.
- Incident and security breach notification obligations.
- Obligations for subcontractors and service providers to protect PHI.
- Cooperation for individual rights and access requests, where applicable.
- Return or destruction of PHI after contract termination.
What does the Phreesia BAA exclude?
Phreesia’s BAA limits PHI use to activities related to healthcare operations, treatment, and payment. It excludes marketing or unrelated data analytics unless explicitly authorized by the healthcare provider or patient.
Therefore, PHI cannot be used for unrelated commercial or marketing purposes and may not be shared with third parties without authorization.
Is Phreesia HIPAA compliant?
Yes. Phreesia signs a BAA, and as a result, is HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQs
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
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