HIPAA times: Is Otter.ai HIPAA compliant? (2025 updateBased on our research, Otter.ai is not HIPAA compliant because it does not meet the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Otter.ai?
Otter.ai is a transcription platform that provides tools for converting spoken words into text in real time. With Otter.ai, users can record conversations, generate transcriptions, and organize notes for meetings, interviews, and lectures. Otter.ai may help improve productivity and streamline documentation, but it does not comply with HIPAA regulations for protecting PHI.
Related: Is Otter.ai HIPAA compliant? (2025 Update)
Will Otter.ai sign a business associate agreement (BAA)?
No, Otter.ai will not sign a business associate agreement, and therefore is not HIPAA compliant.
Is Otter.ai HIPAA compliant?
Otter.ai does not sign a BAA, and as a result, is not HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Related: HIPAA Compliant Email: The Definitive Guide
FAQs
What is HIPAA?
The HIPAA sets national standards for protecting the privacy and security of certain health information, known as PHI.
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.
Kirsten Peremore
