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Is Monday.com a HIPAA compliant cloud service? (2025 update)

Is Monday.com a HIPAA compliant cloud service? (2025 update)

Monday.com is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Monday.com?

Monday.com is a versatile work operating system that provides tools for managing projects, tasks, and workflows. It allows organizations to create customizable boards, assign tasks, set deadlines, and track progress, improving collaboration, productivity, project management and workflow optimization.

 

Will Monday.com sign a business associate agreement (BAA)?

Yes, Monday.com will sign a business associate agreement, which can be reviewed here.

 

What does the Monday.com BAA cover?

The Monday.com BAA covers the use and disclosure of protected health information (PHI), stating, "We want to assure you that responsible custodianship of your data is one of the core values of our company. That's why we offer HIPAA-compliant plans so that you can trust that your sensitive healthcare data is safe and secure in your monday.com account.”

Their BAA covers:

  • Permitted PHI uses and disclosures.
  • Obligations of the business associate.
  • Breach notification procedures.
  • Compliance related changes.
  • Term and termination.
  • Obligations of the covered entity.

 

Is Monday.com HIPAA compliant?

Monday.com signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQs

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.