Based on our research, Mailgun is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Mailgun?
Mailgun is a leading email delivery service that allows organizations to send, receive, and track high-volume emails via a flexible API and intuitive dashboard.
With Mailgun, companies can automate transactional and marketing email processes.
Will Mailgun sign a business associate agreement (BAA)?
Yes, Mailgun will sign a business associate agreement, which can be reviewed here.
What does the Mailgun BAA cover?
The Mailgun BAA covers the use and disclosure of protected health information (PHI), stating,
“This HIPAA Addendum defines the rights and responsibilities... with respect to Protected Health Information as defined in the Health Insurance Portability and Accountability Act of 1996 and the regulations promulgated thereunder, including the HITECH Act and Omnibus Rule...”
Their BAA covers:
- Protection of PHI
- Technical, administrative, and physical safeguards
- Notification of security incidents
- Access by HHS requests
- Return or destruction of PHI
Is Mailgun HIPAA compliant?
Mailgun signs a BAA, and as a result, is HIPAA compliant as long as customers properly implement required safeguards, encrypt email communications, and follow the terms. Mailgun does not guarantee encryption for all transmitted messages, so users must ensure the secure handling of PHI and obtain appropriate patient consent.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.
