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Is Lyra Wellbeing Hub HIPAA compliant? (2025 update)

Written by Lusanda Molefe | Aug 26, 2025 12:12:16 AM

Based on our research, Lyra Wellbeing Hub is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI) Lyra Wellbeing Hub is a mental health support app developed by Lyra International Tech Limited. It offers confidential access to therapy, coaching, and self-guided wellbeing tools as part of Lyra Health’s Employee Assistance Programme (EAP).

With Lyra Wellbeing Hub, individuals can access mental health resources through employer-sponsored programs or covered entities. Lyra Health affirms its HIPAA compliance when acting as a Business Associate.

 

Will Lyra Wellbeing Hub sign a business associate agreement (BAA)?

Yes, Lyra Wellbeing Hub will sign a business associate agreement, which can be reviewed here.

 

What does the Lyra Wellbeing Hub BAA cover?

The Lyra Wellbeing Hub BAA covers the use and disclosure of protected health information (PHI), stating, “Lyra ensures that all Protected Health Information (PHI) under its care is securely transmitted, retained, processed, and disposed of in compliance with HIPAA requirements.”

 

Their BAA covers:

  • Protection of PHI
  • Notifications of security incidents
  • Access by HHS requests
  • Individual Right of Access requests
  • Individual accounting requests
  • Return of PHI

 

Is Lyra Wellbeing Hub HIPAA compliant?

Lyra Wellbeing Hub signs a BAA, and as a result, is HIPAA compliant.

 

FAQS

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.