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Is Levitate HIPAA compliant? (2025 update)

Written by Lusanda Molefe | Nov 11, 2025 9:06:06 PM

Based on our research, Levitate is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Levitate?

Levitate is a relationship-focused marketing platform that helps businesses send personalized, one-to-one messages at scale. 

With Levitate, users can automate outreach, nurture client relationships, and maintain consistent communication while meeting HIPAA requirements through an available business associate agreement.

 

Will Levitate sign a business associate agreement (BAA)?

Yes, Levitate will sign a business associate agreement, which can be reviewed which can be reviewed during onboarding for healthcare customers.

 

What does the Levitate BAA cover?

The Levitate BAA covers the use and protection of PHI in accordance with HIPAA’s Security Rule, stating, “Levitate has successfully attested to meeting the requirements of the HIPAA Security Rule, supported by Vanta’s industry-leading compliance platform.”

Their BAA covers:

  • Protection of PHI
  • Administrative, technical, and physical safeguards
  • Continuous monitoring of HIPAA-aligned controls
  • Support for covered entities and business associates
  • Use of PHI for personalized patient communication

 

Is Levitate HIPAA compliant?

Levitate signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.