HIPAA Times news | Concise, reliable news and insights on HIPAA compliance and regulations

Is GoToMeeting HIPAA compliant? (2025 update)

Written by Gugu Ntsele | Feb 22, 2025 11:27:05 PM

Based on our research, GoToMeeting is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is GoToMeeting?

GoToMeeting is a video conferencing and online meeting platform that allows users to hold virtual meetings, webinars, and conferences. It provides features such as screen sharing, video and audio communication, meeting recording, chat, and integration with other productivity tools.It is known for its ease of use and reliable connectivity, making it a popular choice for teams and organizations to conduct virtual meetings efficiently.

 

Will GoToMeeting sign a business associate agreement (BAA)?

Yes, GoToMeeting will sign a business associate agreement, which can be reviewed here.

 

What does the GoToMeeting BAA cover?

The GoToMeeting BAA covers the use and disclosure of protected health information (PHI), stating, "GoTo may use or disclose PHI only as permitted or required by this Business Associate Agreement or as Required by Law."

Their BAA covers:

  • Protection of PHI
  • Notifications of security incidents
  • Access by HHS requests
  • Individual Right of Access requests
  • Individual accounting requests
  • Return of PHI

 

Is GoToMeeting HIPAA compliant?

GoToMeeting signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox 

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.