Based on our research, GoToConnect is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
GoToConnect is a cloud-based communication and collaboration platform that combines voice, video, messaging, and meeting capabilities into a single solution. It is designed to help businesses streamline their communication by offering tools for virtual meetings, phone systems, and team messaging. GoToConnect enables users to make and receive calls, hold video conferences, and collaborate on projects through integrated messaging features, all while ensuring secure and reliable communication. It’s commonly used by organizations looking to improve internal communication, remote work capabilities, and customer service.
Yes, GoToConnect will sign a business associate agreement, which can be reviewed by contacting their sales team.
The GoToConnect BAA covers the use and disclosure of protected health information (PHI), stating, "GoTo is dedicated to keeping your patients’ sensitive information safe. We're compliant with the latest industry security and privacy standards. Achieve HIPAA compliance with a signed Business Associate Agreement.”
GoToConnect signs a BAA, and as a result, is HIPAA compliant.
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.