Based on our research, Google Chat is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
Google Chat is a messaging platform developed by Google that enables teams to collaborate via direct messages, group conversations, and integrated tools within Google Workspace.
Yes, Google Chat will sign a business associate agreement, which can be reviewed here.
The Google BAA covers the use and disclosure of protected health information (PHI), stating: “All users can access this subset of Core Services for use with PHI under the BAA as long as the health care organization configures those services to be HIPAA compliant: Gmail, Calendar, Drive, Gemini for Google Workspace, Google Chat, Google Meet, Keep, Google Cloud Search, Google Voice, Sites, Google Groups, Jamboard, Cloud Identity Management, Tasks, and Vault.”
Their BAA covers:
Google Chat signs a BAA and is therefore HIPAA compliant, assuming the service is properly configured within an eligible Google Workspace plan.
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
HIPAA sets national standards for protecting the privacy and security of certain health information.
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.