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Is FreedomVoice HIPAA Compliant? (2025 update)

Written by Kirsten Peremore | Apr 7, 2025 11:58:53 PM

Based on our research, FreedomVoice is not HIPAA compliant because it does not meet the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is FreedomVoice?

FreedomVoice is a virtual phone system crafted for small businesses and entrepreneurs. It offers features such as toll-free and local phone numbers, auto-attendant, call forwarding, and voicemail services, providing a flexible and efficient communication solution for small enterprises.

While FreedomVoice has strong security features, including Transport Layer Security (TLS) encryption and two-factor authentication, it does not sign a business associate agreement, making it non-compliant with HIPAA.

 

Will FreedomVoice sign a business associate agreement (BAA)?

No, FreedomVoice does not sign a business associate agreement, and therefore is not HIPAA compliant.

 

What does the FreedomVoice BAA cover?

FreedomVoice does not provide a BAA, and as a result, it cannot be used in healthcare settings where PHI is handled.

 

Is FreedomVoice HIPAA compliant?

FreedomVoice does not sign a BAA, and as a result, is not HIPAA compliant.

 

The HIPAA Compliant Solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.

 

FAQs

What is HIPAA?

HIPAA sets national standards for protecting the privacy and security of certain health information.

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What Is a business associate agreement?

A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates.