Based on our research, Fireflies may be HIPAA compliant, but only under its Enterprise plan with a signed business associate agreement (BAA). Standard or personal accounts are not HIPAA compliant because they do not meet the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Fireflies?
Fireflies is an AI-powered meeting assistant that records, transcribes, and organizes conversations from meetings, helping teams collaborate more effectively.
Fireflies offers HIPAA compliance only for Enterprise customers with a signed BAA, meaning healthcare organizations should carefully review their plan before using the service with PHI.
Will Fireflies sign a business associate agreement (BAA)?
Yes, Fireflies will sign a business associate agreement, which is available for Enterprise customers.
What does the Fireflies BAA cover?
The Fireflies BAA covers the protection and management of PHI under HIPAA guidelines. As Fireflies states: "HIPAA – BAA Compliant: Complete PHI protection for healthcare with Business Associate Agreement – Enterprise only."
What does the Fireflies BAA exclude?
Fireflies limits HIPAA compliance to its Enterprise customers only. Personal or lower-tier accounts do not qualify for HIPAA protections. The BAA is not available for non-Enterprise users, meaning any use of PHI outside that plan is not covered.
Is Fireflies HIPAA compliant?
Fireflies may be HIPAA compliant, but only under the Enterprise plan with a signed BAA. Organizations using other plans should not consider it HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is HIPAA?
HIPAA sets national standards for protecting the privacy and security of certain health information.
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A BAA is a legally binding contract establishing a relationship between a covered entity under HIPAA and its business associates. The purpose of this agreement is to ensure the proper protection of PHI as required by HIPAA regulations.
Kirsten Peremore
