Based on our research, eFax is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is eFax?
eFax is a digital fax service that enables users to send and receive faxes through email, a web platform, or a mobile application, removing the necessity for conventional fax machines. It provides secure communication that adheres to industry standards and offers versatile options for handling multiple fax numbers.
Will eFax sign a business associate agreement (BAA)?
Yes, eFax will sign a business associate agreement, which can be reviewed here.
What does the eFax BAA cover?
The eFax BAA addresses the handling and safeguarding of Protected Health Information (PHI), asserting, "Simply put, you won’t find a more secure HIPAA compliant online fax solution than eFax Protect enabled with AES 256-bit encryption."
The BAA includes:
- Safeguarding of PHI
- Reporting of security incidents
- Compliance with Health and Human Services (HHS) access requests
- Processing of Individual Right of Access requests
- Handling of individual accounting requests
- Return or destruction of PHI when the agreement ends
Is eFax HIPAA compliant?
eFax] signs a BAA, and as a result, is HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQs
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.