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Is Constant Contact HIPAA compliant? (2025 update)

Is Constant Contact HIPAA compliant? (2025 update)

Based on our research, Constant Contact is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Constant Contact?

Constant Contact is an online marketing solution designed for businesses looking to enhance their email marketing campaigns. 

Constant Contact provides a suite of tools and features that allow organizations to create, send, and analyze email marketing campaigns. With a user-friendly interface and customizable templates, Constant Contact tries to simplify the process of engaging with subscribers and driving business growth.

 

Will Constant Contact sign a business associate agreement (BAA)?

Yes, Constant Contact will sign a business associate agreement, which can be reviewed by contacting Constant Contact’s legal team.

 

What does the Constant Contact BAA cover?

The Constant Contact BAA covers the protection of user data, stating, “...as required under HIPAA, we employ administrative, physical, and technical safeguards to protect all of our customers’ subscriber data.”

 

Is Constant Contact HIPAA compliant?

Constant Contact signs a BAA, and, as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.