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Is Citrix Sharefile HIPAA compliant? (2025 update)
Tshedimoso Makhene
Feb 17, 2025 6:41:39 PM
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Based on our research, Citrix Sharefile is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is Citrix Sharefile?
Citrix ShareFile is a file-sharing and storage service tailored for businesses, offering secure cloud-based solutions for storage, sharing, and collaboration.
With Citrix ShareFile, organizations can securely store, share, and collaborate on files from any device. It integrates with various productivity tools and provides an efficient solution for managing and protecting sensitive business information.
Will Citrix Sharefile sign a business associate agreement (BAA)?
Yes, Citrix Sharefile will sign a business associate agreement, which you can review by reaching out to their support team.
What does the Citrix Sharefile BAA cover?
The Citrix ShareFile BAA covers the use and disclosure of PHI, stating, “Upon in-product acceptance of the ShareFile BAA, customers can immediately feel confident using ShareFile to process protected health information (PHI) in the HIPAA-supported version of their ShareFile account. Not only do world-class security measures come standard in our products, ShareFIle also automatically adjusts various features to help support customer’s enhanced obligations under HIPAA.”
Is Citrix Sharefile HIPAA compliant?
Citrix Sharefile signs a BAA, and as a result, is HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQS
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.