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Is Box HIPAA compliant? (2025 update)

Written by Gugu Ntsele | May 31, 2025 1:21:17 PM

Based on our research, Box is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Box?

Box is a cloud-based content management and file-sharing platform that enables individuals and organizations to securely store, manage, and collaborate on files from anywhere. Designed with enterprise-grade security and compliance in mind, Box offers features such as real-time collaboration, workflow automation, version control, and integration with popular business tools like Microsoft 365, Google Workspace, and Salesforce. It is widely used by businesses of all sizes to streamline document management, support remote work, and ensure data governance across departments and teams.

 

Will Box sign a business associate agreement (BAA)?

Yes, Box will sign a business associate agreement, which can be reviewed on the Box Admin Console.

 

What does the Box BAA cover?

The Box BAA covers the use and disclosure of protected health information (PHI), stating, "In addition to being able to sign HIPAA Business Associate Agreements (BAAs), Box has the following features in its product as well as organizational policies:

  • Data encryption in transit and at rest
  • Restricted physical access to production servers
  • Strict logical system access controls
  • Configurable administrative controls available to the customer

 

Is Box HIPAA compliant?

Box signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.