1 min read
Is AWS Transcribe HIPAA compliant? (2025 update)
Caitlin Anthoney Feb 9, 2025 12:37:26 PM

Based on our research, AWS Transcribe is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).
What is AWS Transcribe?
Amazon Web Services (AWS) Transcribe automatically converts speech to text, allowing businesses to transcribe customer calls, video files, and virtual consultations.
Will AWS sign a business associate agreement (BAA)?
Yes, AWS will sign a business associate agreement, which can be reviewed, accepted, and managed when customers sign into their account.
What does the AWS Transcribe BAA cover?
While their BAA is not publicly available, the AWS privacy notice covers:
- How personal information is collected, used and shared.
- Information access and choice.
- Children’s personal information.
- Third party sites and services.
- Retention of personal information.
- Contacts, notices, and revisions.
Is AWS Transcribe HIPAA compliant?
AWS Transcribe signs a BAA and is therefore HIPAA compliant.
The HIPAA compliant solution: Paubox
Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones.
Learn more: HIPAA Compliant Email: The Definitive Guide
FAQs
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).
HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.
Who does HIPAA apply to?
HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.
What is a business associate agreement?
A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.