HIPAA Times news | Concise, reliable news and insights on HIPAA compliance and regulations

Is Acuity Scheduling HIPAA compliant? (2025 update)

Written by Farah Amod | Feb 20, 2025 12:17:05 AM

Based on our research, Acuity Scheduling is HIPAA compliant because it meets the requirements set by the U.S. Department of Health and Human Services (HHS) to safeguard protected health information (PHI).

 

What is Acuity Scheduling?

Acuity Scheduling is an online appointment scheduling platform that provides tools for booking, managing, and automating appointments.

With Acuity Scheduling, businesses can allow clients to book appointments online, set up automated reminders, and sync calendars. This helps organizations streamline scheduling, reduce no-shows, and improve client experience with a seamless booking process.

 

Will Acuity Scheduling sign a business associate agreement (BAA)?

Yes, Acuity Scheduling will sign a business associate agreement, which can be reviewed in the platform's Scheduling Page Options.

 

What does the Acuity Scheduling BAA cover?

The Acuity Scheduling BAA covers the use and disclosure of protected health information (PHI), stating, “Acuity Scheduling is designed to allow you to comply with the requirements of the Health Insurance Portability and Accountability Act (HIPAA) Security Rule.”

 

Is Acuity Scheduling HIPAA compliant?

Acuity Scheduling signs a BAA, and as a result, is HIPAA compliant.

 

The HIPAA compliant solution: Paubox

Paubox has developed a HIPAA compliant email and texting solution that makes it easier for providers to connect with their patients. It eliminates the need for third-party apps or logins, allowing patients to receive secure, encrypted texts and emails directly on their phones. 

Learn more: HIPAA Compliant Email: The Definitive Guide

 

FAQS 

What is HIPAA?

The Health Insurance Portability and Accountability Act (HIPAA) sets national standards for protecting the privacy and security of certain health information, known as protected health information (PHI).

HIPAA is designed to protect the privacy and security of individuals’ health information and to ensure that healthcare providers and insurers can securely exchange electronic health information. Violations of HIPAA can result in significant fines and penalties for covered entities.

 

Who does HIPAA apply to?

HIPAA applies to covered entities, which include healthcare providers, health plans, and healthcare clearinghouses. It also applies to business associates of these covered entities. These are entities that perform certain functions or activities on behalf of the covered entity.

 

What is a business associate agreement?

A business associate agreement (BAA) is a legally binding contract establishing a relationship between a covered entity under the Health Insurance Portability and Accountability Act (HIPAA) and its business associates. The purpose of this agreement is to ensure the proper protection of personal health information (PHI) as required by HIPAA regulations.