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HHS to close 6 of 10 regional OGC offices, impacting providers and suppliers

Written by Gugu Ntsele | Apr 23, 2025 6:52:41 PM

On March 11, 2025, the U.S. Department of Health and Human Services (HHS) announced the closure of six of its ten regional offices for the Office of the General Counsel (OGC), a move expected to impact healthcare providers and suppliers.

 

What happened

HHS revealed plans to shut down OGC offices in Boston, New York, Chicago, Dallas, San Francisco, and Seattle, as part of a restructuring of legal operations supporting the Centers for Medicare & Medicaid Services (CMS) and other federal healthcare programs. This change may reduce the OGC staff by over 100 attorneys. These offices have provided legal counsel for CMS and regional healthcare operations, managing compliance, enforcement, and administrative functions. The closures will leave only four regional OGC offices operational, potentially affecting the daily administration of Medicare and other federal healthcare programs.

 

The backstory

OGC regional offices have always played a role in providing legal oversight for CMS operations at the regional level. The restructuring decision is part of HHS's broader strategy to streamline legal operations. The closure of these offices follows a trend of consolidating resources within federal agencies, which has been debated in the context of efficiency and service delivery in the healthcare system.

 

Going deeper

  • The OGC offices handle tasks like administrative compliance, enforcement actions, and Change of Ownership (CHOW) approvals, which may experience delays due to the closures.
  • Affected states, including some of the largest Medicare beneficiary populations, will see legal cases redirected to the Washington, D.C., office or distributed nationally.
  • Providers and suppliers may face disruptions in the resolution of legal matters, including challenges to Medicare claims and appeals.

 

What was said

HHS has not yet provided a timeline for the closures or details on how workloads will be redistributed across the remaining OGC offices. A spokesperson from HHS said, “We are restructuring our legal support systems to better serve the needs of our healthcare programs while ensuring efficiency and consistency.”

 

In the know

The Office of the General Counsel (OGC) provides legal advice and support to the Centers for Medicare & Medicaid Services (CMS) and other HHS entities. The restructuring could lead to a shift in how legal matters are handled at the regional level, with potential delays in compliance actions and provider enrollment reviews.

 

Why it matters

The closure of these OGC offices could result in delays and inefficiencies in the administration of federal healthcare programs, potentially impacting hospitals, health systems, and healthcare providers. With a large portion of Medicare beneficiaries in the affected states, the shift in legal support could also influence the timeliness of approvals and regulatory actions for providers and suppliers.

 

The bottom line

Healthcare providers and suppliers may experience delays and disruptions as the OGC undergoes restructuring. It’s important for impacted organizations to prepare for potential challenges in compliance, provider enrollment, and legal matters. Staying informed and proactive will help mitigate the impact of these changes.

 

FAQs

Why is HHS closing the OGC regional offices?

HHS is restructuring its legal operations to streamline services and improve efficiency within its healthcare programs.

 

What happens to the cases previously handled by the closed OGC offices?

Cases will be redirected to the Washington, D.C. office or distributed nationally, potentially causing delays in their resolution.

 

How will the remaining OGC offices handle the increased workload?

The remaining offices will absorb the workload, but it may cause administrative bottlenecks and delays.

 

Will this restructuring affect all healthcare programs under HHS?

While focused on CMS operations, the changes may have broader implications for other federal healthcare programs administered by HHS.

 

How can healthcare providers prepare for the impact of these closures?

Providers should stay informed about the changes and take proactive steps to address potential delays in compliance and legal matters.